Eternal Orb

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Curated Memories Await

Crafting unforgettable video keepsakes and elegant gifts that celebrate life's most precious moments.

Personalized Keepsakes

Transform your memories into stunning video treasures for every occasion.

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Shipping usually takes 5-20 days to deliver

Return Window

You have 7 days from the date of delivery to return your items. Items must be in original condition with tags attached.

Processing Timeline

3 Processing

5 Refund

Once we receive your return, it takes 3 business days to process and 5 business days for the refund to appear in your account.

Condition Requirements

The pictures submitted within the seven days of the product arrival, depending on the extent of the defect or damage, we will determine whether we issue a full or partial refund or reship the product.

Questions about returns?

Our customer service team is here to help with any questions about returns or refunds.

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